Skip to main content
Skip table of contents

No temperature displayed for Hot Water zone

If you have a hot water zone measuring the temperature in the app, a temperature should be displayed, as seen below. This is the temperature the schedule controls to for your hot water. 

If you do not have a measured temperature displayed for your hot water zone:

Check the Electric Switch is reporting a temperature

  • Click on the Main Menu (found at the top-right of the app)
  • Tap 'Settings'
  • Choose 'Devices
  • Scroll down to the Electric Switch which is to control your hot water and check that there is a temperature displayed by tapping on the Electric Switch
  • There should be a row displaying the 'Air Temperature'

  • If a temperature is not being displayed for an Electric Switch (with Temperature Probe installed):
    • Click on the sub-menu (••• to the right of the Electric Switch)
    • Click on 'Configure'
    • When the Electric Switch next communicates it will report the measured temperature (normally takes about 1 minute)

Check the temperature is assigned

  • Go to the hot water temperature zone

  • Click on the Zone Submenu (••• underneath the mode selector)
  • Choose 'Zone Setup'
  • Click 'Assign Device' at the bottom of the screen
  • Tap 'Show Details' at the top of the dialog
  • Select the 'Measured Temperature' channel for the Electric Switch, followed by 'Assign'
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.