Skip to main content
Skip table of contents

Cannot login with Android Phone

NOTE: You can always use the "Web App" at as an alternative.

On your Android device, go to "settings" (this is usually done by swiping down from the top of the screen and pressing the 'gear' icon)

Then choose "Apps"

Scroll down to find "Genius Hub", and press on it

Choose "Storage & cache", and press "Clear Storage or Clear Data"

Now try logging in to the Genius Hub App again.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.